Learning outcomes
When you have studied this session, you should be able to:
- Define and use correctly all of the key words printed in bold.
- Describe types of teams in the health care system
- Discuss the techniques of achieving a good team work
- Describe the methods of leading a health team
- Outline Model of communication process
- Identify barriers to effective communication
- Describe the different types of communication
- Discuss the techniques of handling culturally sensitive issues
Last modified: Tuesday, 21 March 2017, 7:47 PM