This involves the exchange of facts, ideas and opinions through the use of written materials. Individuals or groups keep in touch with each other and share meaning and understanding with each other through written materials such as letters, notes, leaflets, reports, handouts, bulletins or newspapers.

What sort of written communication could you use in your health work?

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You will use a lot of written forms of communication including, internal communication reports to seniors, memos and written records of your work activity.

Last modified: Tuesday, 24 June 2014, 12:37 AM