Learning outcomes
When you have studied this study session, you should be able to:
- Define and use correctly all of the key words printed in bold.
- Explain the importance providing information and advice to customers
- Describe ways of providing information and advice to customers
- Describe the key points in fostering and maintaining business relationships
- Discuss the uses of business agreement
- Identify types of business agreements
- Discuss process of finalizing a business agreement
Last modified: Tuesday, 21 March 2017, 4:33 PM