Summary

In study session IV you have learnt

• You need to monitor the implementation of organizational policies and Procedures in your organization.
• This includes the need to monitor team members' performance to see if they are meeting their objectives, showing initiative, making decisions based on their observations, solving problems as they arise, helping others, communicating effectively and managing their time well.
• The purpose of a performance review is to: make sure the person understands the requirements of their job, give the coordinator a formal opportunity to provide feedback on the person's performance against key performance indicators, review performance against employability skills, and identify training and development needs related to their position and the organisation's goals.
• Your own performance must be regularly monitored to ensure your objectives and those of your clients are met. This can be done by using checklists to see if you are meeting your goals or by asking for feedback from others.
• Key Performance Indicators are tools that consist of check lists that are used to check your performance against your work plan
• Career development is defined as " ... the total constellation of psychological, sociological, educational, physical, economic, and chance factors that combine to influence the nature and significance of work in the total lifespan of any given individual
• Career development can also be defined as "... the lifelong psychological and behavioral processes as well as contextual influences shaping one's career over the life span
• Steps to develop and implement an individual development plan include: assessment, identifying goals, learning purpose and Learning objectives