Introduction

The Health Education, Advocacy and Social Mobilisation Module describes in depth the importance of communication in the health service and methods of achieving good communication. As you already know from earlier study sessions, a key part of a successful immunization programme is effective communication. Communication plays a major role in achieving the overall goal of increasing immunization coverage rates and reducing the number of infants and mothers who drop out of the programme (default) before completing all their vaccinations. This study session will deal with communication in the immunization programme in more detail.