• In the first case, give your full attention to your clients.
  • Greet them in a respectful manner and introduce yourself after offering seats.
  • Ask them how you can help them.
  • Tell them that you will not tell others what they say.
  • If the counselling is in a health institution, you have to explain what will happen during the visit, describing physical examinations and laboratory tests if necessary.
  • Conduct counselling in a place where no-one can overhear your conversation.
Last modified: Friday, 27 June 2014, 3:57 PM