Receiving feedback

Of course, it is not just a case of referring the mother/baby to the health facility and that is the end of it. For example, if you refer a sick mother, the health facility staff should write a note to you when the mother is discharged back to the village, giving you feedback about what happened to her while she was in their care, and giving you instructions on how to manage her health problem in the future. That way you can continue to care for the mother and newborn in the most optimum way possible.