Introduction

The various infrastructures and systems involved in provision of WASH services include water supply and distribution systems, and latrine and waste management facilities (Study Sessions 2 and 3). These are planned, developed, installed and maintained through the active involvement of a number of frontline WASH workers. This study session describes the roles of different types of key frontline WASH worker in these practical aspects of WASH provision. It also explains why facilitation is an important skill for WASH workers and provides guidance on how it should be done.