This study session introduces you to the concepts of social accountability and social responsibility. You will learn about the enabling environment for social accountability and how such an environment helps to improve service delivery and facilitates community empowerment. This will help you as an urban WASH practitioner to understand the principles and benefits of social accountability and the importance of social responsibility. You should consider these basic principles as part of urban WASH interventions in your local context.

Last modified: Tuesday, 2 August 2016, 11:50 AM