Learning Outcomes

When you have studied this session, you should be able to:

• Define and use correctly each of the key words printed in bold.
• Briefly describe key WASH services in urban settings and give examples of service providers. 
• Describe the specific challenges posed by peri-urban and slum areas as attempts are made to improve access and use of WASH services. 
• List the key government offices at local level that are responsible for regulating WASH services, and describe their roles.