This module focuses on service delivery in urban settings, including water supply from large utility companies, access points within a town, tariff setting, cost recovery, regulation and management.

It considers the challenges for WASH provision in areas of high-density population where lack of space is a problem. It sets out the options for water supply in an urban situation and considers opportunities for improvement and innovation in service delivery and management.

Last modified: Tuesday, 2 August 2016, 3:43 AM